Terms of Service

Last updated: 5 August 2026

Scope

  • We sell Thai consumer goods online at retail to individual consumers residing in mainland China.
  • Using this website means you accept these terms.

Orders and pricing

  • Prices are shown in Chinese yuan (CNY), inclusive of applicable taxes and exclusive of shipping.
  • An order is formed once we receive and confirm payment in full.
  • If an item goes out of stock after an order is placed, we will offer a substitute or refund that portion.
  • We may refuse or cancel any order we reasonably suspect to be fraudulent.

Payment

  • All orders are paid in full before dispatch. We do not offer cash on delivery.
  • There are no instalment plans and no recurring or subscription billing.
  • We do not store card details. Payments are processed by licensed payment service providers.

Governing law and disputes

  • These terms are governed by Thai law and subject to the jurisdiction of the Thai courts.
  • Transactions made through this site take legal effect under Thailand's Electronic Transactions Act B.E. 2544 (2001).
  • Consumer rights are protected under Thailand's Consumer Protection Act B.E. 2522 (1979), and direct marketing activity is regulated by the Direct Sales and Direct Marketing Act B.E. 2545 (2002).
  • Customers residing in mainland China retain any rights available to them under Chinese consumer protection law and the E-Commerce Law of the People's Republic of China, so far as applicable. Nothing in these terms removes those rights.
  • If a dispute arises, please contact us first. We aim to reach a resolution within 30 days.

Limitation of liability

  • Our liability is limited to the value of the goods and shipping for the order concerned.
  • We are not liable for delays caused by customs, natural events, or other circumstances beyond our control.
LINE
Terms of Service · SiamBox