Shipping Policy
Last updated: 5 August 2026
We ship from Thailand directly to the customer's address in mainland China.
Delivery times and fees
- Standard — 7–15 business days, ¥10 shipping per order
- Express — 3–5 business days, ¥50 shipping per order
- Times are counted from payment confirmation and exclude public holidays and any time the parcel spends in customs inspection.
Handling and dispatch
- Orders are packed and handed to the carrier within 1–3 business days of payment confirmation.
- A tracking number is issued once the parcel leaves our warehouse. Track it on the order tracking page using your order number.
Customs and duties
- All items are ordinary consumer goods that may be imported normally.
- Any import duty or customs charge at the destination is the recipient's responsibility under local regulations.
- Some items are capped per order so that parcels stay within personal-use import allowances.
Delayed or lost parcels
- If a parcel is more than 10 business days past its delivery window, contact us and we will open a trace with the carrier.
- If the carrier confirms the parcel is lost, we will reship or refund in full — your choice.