Privacy Policy
Last updated: 5 August 2026
What we collect
- Recipient name, phone number and delivery address — used to ship your order
- WeChat ID, if you provide one — used to contact you about your order
- Order history and payment status
- We do not store card numbers or any card details in our systems.
How we use and share it
- We use your information only to process orders, ship them, and provide after-sales support.
- We share the minimum necessary with carriers (name, address, phone) and payment providers.
- We do not sell, rent or trade customer information for marketing purposes.
Legal basis
- The data controller is the company named at the foot of this page, registered in Thailand.
- Collection and use of personal data is governed by Thailand's Personal Data Protection Act B.E. 2562 (2019).
- We rely on performance of the sales contract with you, and compliance with accounting and tax obligations, as our lawful bases.
- For customers residing in mainland China we also have regard to the Personal Information Protection Law of the People's Republic of China (PIPL), which applies to operators outside China that provide products or services to individuals in China.
Cross-border data transfer
- Because this is cross-border trade, your delivery details are transferred from Thailand to carriers and to customs authorities in the destination country, to the extent needed to deliver and clear the parcel.
- Order data is held with a database provider whose data centres are located in the Southeast Asia region.
- By placing an order you acknowledge and consent to the cross-border transfers necessary to fulfil it.
Storage and your rights
- Data is held on an encrypted database service, accessible only to authorised staff.
- You may request access to, correction of, or deletion of your personal data via the contact page.
- Order records are retained for the period required by accounting and tax law.